Purpose - The purpose of this paper is to: determine the prevalence and distribution of patient/family-generated, dentistry-related complaints to Regional State Administrative Agencies and the National Supervisory Authority for Welfare and Health in Finland from 2000 to 2011, study patient/family safety incident experiences and other reasons for complaints, assess complaint validity and evaluate factors associated with disciplinary processes against dentists. Design/methodology/approach - Data included closed cases handled by AVIs and Valvira against dental practitioners or dental practice units .
http://ift.tt/1ExsO8q
http://ift.tt/1ExsO8q
No comments:
Post a Comment