The NHS complaints system must "fundamentally change" so problems in the health service are not swept under the carpet, a bereaved daughter of a poorly-treated patient has said.
http://www.southportvisiter.co.uk/southport-news/southport-breaking-news/2013/10/28/family-wants-nhs-system-changes-101022-33990921/
http://www.southportvisiter.co.uk/southport-news/southport-breaking-news/2013/10/28/family-wants-nhs-system-changes-101022-33990921/
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