My friend Kathy sent out an email to software engineers, programmers and other technical types about a technology that doesn't really work, but everyone kind of puts up with it, developing workarounds and occasionally swearing under their breath. She asked, "Why can't we do better?" and added, "Opportunity can be found in areas where everyone else has just shrugged their shoulders and said, Oh well, that's just the way it is."
http://www.insightnews.com/business/12734-why-cant-we-do-better
http://www.insightnews.com/business/12734-why-cant-we-do-better
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